Frequently asked questions
What version are the shirts?
Our shirts are fan version, designed to be worn both on matchdays and on everyday occasions.
They are comfortable, made with high-quality materials, and feature the same visual design and details as player-style shirts, while offering a more relaxed and versatile fit ideal for daily wear.
Can I exchange or return my order?
Yes. We offer a 30-day exchange or return policy.
If you need to exchange a size or are not fully satisfied with your order, simply contact our support team and we’ll be happy to assist you.
Do the shirts come with name and number?
At the moment, our shirts are sold without name and number.
This allows us to offer better availability, faster dispatch, and a consistent premium finish.
How much does shipping cost?
We offer Free UK Delivery on all orders. Tracking details will be provided once your order has been dispatched.
When will I receive my order?
Orders are processed within 24–48 hours. UK deliveries are shipped via Royal Mail, with an estimated delivery time of 3–12 business days after dispatch.
How do the shirts fit?
Our shirts feature a regular fit, designed for comfort and everyday wear. If you’re between sizes, we recommend choosing the larger size for a more relaxed fit.
How can I contact customer support?
You can contact our support team at support@usekickr.com.
We aim to respond to all enquiries within 24 hours on business days.
